Application Management Services

Application
Management Services

End-to-end Digital
Transformation

AMS ensures business continuity, optimization, and continuous innovation post go-live, across SAP, Salesforce, and other platforms.







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SOLVE – For Managed ERP Services


Stabilize. Streamline. Scale.

SOLVE is our structured framework for delivering efficient, reliable, and forward-looking Managed ERP Services. It combines operational excellence with continuous improvement to ensure your ERP landscape is not only supported but also continuously evolving.

Managed Services Model


  • End-to-end application support & management

  • Fixed monthly/annual pricing

  • SLA-driven delivery

  • Full ownership of the landscape and KPIs

Ticket-Based Support Model


  • Pay-per-ticket resolution

  • Defined ticket severity and SLA mapping

  • Ideal for small or mid-sized clients with predictable volume

Staff Augmentation Model


  • Deploying skilled SAP resources (L1-L3) under client management

  • Suitable for clients seeking internal control with added capacity

  • Cost-effective and skill-specific deployment

On-Demand (Subscription) AMS


  • On-call functional/technical support

  • Subscription-based pricing (monthly/quarterly)

  • Includes patching, minor enhancements, and advisory

Center of Excellence (CoE) Model


  • Establish AMS CoE (onshore/offshore/hybrid)

  • Includes innovation, enhancements, DevOps, governance, and compliance

  • Continuous improvement focus