Application Management Services

End-to-end Digital Transformation

AMS ensures business continuity, optimization, and continuous innovation post go-live, across SAP, Salesforce, and other platforms.

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Our Methodology 

SOLVE – For Managed ERP Services

Stabilize. Streamline. Scale.

SOLVE is our structured framework for delivering efficient, reliable, and forward-looking Managed ERP Services. It combines operational excellence with continuous improvement to ensure your ERP landscape is not only supported but also continuously evolving.

Delivery Models 

Managed Services Model

  • End-to-end application support & management
  • Fixed monthly/annual pricing
  • SLA-driven delivery
  • Full ownership of the landscape and KPIs

Ticket-Based Support Model

  • Pay-per-ticket resolution
  • Defined ticket severity and SLA mapping
  • Ideal for small or mid-sized clients with predictable volume

Staff Augmentation Model

  • Deploying skilled SAP resources (L1-L3) under client management
  • Suitable for clients seeking internal control with added capacity
  • Cost-effective and skill-specific deployment

On-Demand (Subscription) AMS

  • On-call functional/technical support
  • Subscription-based pricing (monthly/quarterly)
  • Includes patching, minor enhancements, and advisory

Center of Excellence (CoE) Model

  • Establish AMS CoE (onshore/offshore/hybrid)
  • Includes innovation, enhancements, DevOps, governance, and compliance
  • Continuous improvement focus

ConnectWe are always ready to help you and answer your questions

We’re all across the globe. Anytime around you.

Headquarters

Freedom APAC Pte Ltd
88 Market Street, 21-01 CaptaSpring, Singapore 048948

Global Development Center

Freedom BTD Private Limited
7th floor, Jupiter Block, Prestige Tech Park, Kadubeesanahalli, Bellandur Amanikere, Bengaluru, Karnataka 560103

Regional Transformation Offices

Freedom AU PTY LTD
805/220 Collins Street, Melbourne, Victoria, 3000

Freedom BTD Private Limited
#507, Regus Keladonia, Unit 1B Sahar Road, Andheri East, Mumbai, Mumbai- 400069, Maharashtra

Freedom BTD MY SDN. BHD.
Unit F­01, Medini 7, Persiaran Medini Sentral 5, Bandar Medini Iskandar, 79250 Iskandar Puteri, Johor, Malaysia

FREEDOM Japan KK
Isai Akasaka, 5-2-33 Akasaka, Minato-ku, Tokyo 107-0052

Email

apac@freedomconsulting.inc

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